A case study in optimizing communication, reducing manual errors, and enhancing customer satisfaction.
Transforming SPCI’s Logistics Network with Real-Time Visibility and a Custom-Built System
In Malaysia’s fast-paced logistics environment, speed and clarity are crucial. SPCI, a logistics company operating across West Malaysia, was grappling with manual operations, delays in billing, and limited visibility across its supply chain. Without a unified system for tracking drivers and shipments, communication gaps grew—and so did operational bottlenecks.
That’s when they partnered with GLN to build a custom Supply Chain Management System that would digitize their logistics workflow and bring real-time transparency to their daily operations.
Real-time platforms reduce friction between logistics teams and HQ
Integration planning is essential when working with legacy systems
Digital transformation doesn’t have to be disruptive—it can be agile, fast, and deeply impactful
The Challenge:
SPCI relied heavily on manual reporting from drivers, which led to:
Delays in invoicing
Frequent communication breakdowns
Inaccurate or missing delivery data
Their legacy tools lacked the flexibility and speed needed to manage a growing logistics network efficiently.
The Solution:
GLN delivered a tailored Supply Chain Management System built from scratch and integrated with SPCI’s CMS in under three months. Key features included:
A mobile app for real-time driver check-ins
Web dashboards for shipment and fleet visibility
Centralized, real-time reporting
Tech Stack: Java (backend), VueJS (web), Flutter (mobile)
Despite initial integration challenges, extended testing ensured a smooth rollout.
The Results:
Faster Billing
Real-time data enabled quicker, more accurate invoicing
Improved Efficiency
Fewer manual errors and lost documents
Greater Transparency
Live tracking of drivers and shipments
Higher Client Satisfaction
Faster updates and better service